For as long as you carry it.

As whisky takes on years in the cask,
a tool matures alongside the person carrying it.

A KAIRN KYOTO case is made to be handed forward.

The leather gains its shine; the canvas learns your hand. If something along the way asks for attention, we take it in at the atelier in Kyoto.

What we cover

For as long as the brand exists, with no time limit.

· Covered: every KAIRN KYOTO product
· What we repair: loose stitching, slackened fittings, torn leather — anything affecting how the case works
· Cost: the actual cost of the repair. We begin only once you have approved an estimate
· Shipping: to the atelier at your expense, back to you at ours

How it works

1. Write to us through the contact form and tell us what you are seeing
2. We reply with where to send photographs
3. Once you approve the estimate, send the case to the atelier
4. We repair it and return it to you (typically two to four weeks)

The atelier's ledger

If you have given us your email address, we keep a record of your piece in the atelier's ledger. Mention it when you write to us.

A few things to know

· Repairs are paid for as they occur. There is no fee in advance
· If a material has been discontinued, we repair with the closest thing in feel
· The change in color and sheen that comes from use, and the small marks it gathers, are the point of this object, not a fault. We leave them as they are
· We do not offer cleaning. The case is built from canvas, core and leather in layers, and washing it costs more than it returns. If a stain has damaged the cloth, that we repair

Write to us about a repair.

Contact